BuddyBoss App

Report a Bug

Why Use Report a Bug?

This feature is specially designed for your valuable members. It will allow them to report a bug including text, attachments and device details, to be sent to a specified email address.

Configure Report a Bug Feature

Go to BuddyBoss App – Settings – Feedback. Here the second option is Report a Bug and if you tick the box, from the app interface, users can go into Settings and tap Report a Bug to notify you about what’s wrong. In this setting, enter the email address to send feedback in the Bug Report Email box. If left empty the Administration Email Address from your WordPress settings will be used instead. Moreover, you can add the email subject line in the Email Subject field. 

Configure Report a Bug Feature

In your mobile, navigate to the Settings of your BuddyBoss App. Now tap Report a Bug to report. You will see a report box there, report anything you feel about the mobile app. If you want to attach any image or video then click on the Upload Image or Video button and add your preferred file. Finally click the Send button. 

Report a Bug from Your Mobile Application

Now check the email that you have entered in the Report a Bug setting. It will show you the following information-

  • Message
  • Apple ID
  • Platform 
  • App Version
  • iOS Version
  • Device Model
  • Email Address of the user

Questions?

We're always happy to help with questions you might have! Search our documentation, contact support, or connect with our sales team.