Graham Hoffman from BuddyBoss

Inside BuddyBoss Customer Support – with Customer Support Manager Graham Hoffman | Inside BuddyBoss

In today's episode I'm joined by Graham Hoffman from BuddyBoss;

Graham tells us about

  • The main areas that BuddyBoss Support helps customers with as well as how the support team is structured.
  • Who the key team members are within the support team and the skill sets across each of the tiers.
  • The lifecycle of a support ticket, where he takes a dummy support request from me and talks us through each stage of it's journey.


Want To Be A Guest On An Upcoming Episode?

Stay in Touch

Subscribe to our Newsletter, & we’ll send you
the latest news from BuddyBoss

Subscribe to our Newsletter, and we’ll send you the latest news from BuddyBoss
  • Hidden
  • This field is for validation purposes and should be left unchanged.

Not recently active

Be Our Guest

Submit this form so we can learn a bit about you and your organization and we will reach out to you to arrange a time to meet.

First Name(Required)
Last Name(Required)
(Including site users, social media & emails etc)
Which BuddyBoss Products Do You Use?

  • Get Started

    Enter your name and email address to get started with your project...