Graham Hoffman from BuddyBoss

Inside BuddyBoss Customer Support – with Customer Support Manager Graham Hoffman | Inside BuddyBoss

In today's episode I'm joined by Graham Hoffman from BuddyBoss;

Graham tells us about

  • The main areas that BuddyBoss Support helps customers with as well as how the support team is structured.
  • Who the key team members are within the support team and the skill sets across each of the tiers.
  • The lifecycle of a support ticket, where he takes a dummy support request from me and talks us through each stage of it's journey.

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