Add Photo not working for any browser

[Alyssa]

@lgustavodb9 Welcome to the BuddyBoss community! As you can see this is a known issue we are working to resolve.

[Ann]

WordPress v 4.0/BuddyBoss 4.0.4/BuddyBoss Media 1.0.2: When posting a photo on the activity stream the photo uploads and appears briefly, then disappears. It seems to take about 5 seconds for this to happen. If I hit the “Post Update” button quickly enough the image will post, but if I take any time to add text the image is already gone before I can submit it. This is a new issue after the WordPress 4.0 update.

[Michael Eisenwasser]

@tjchester @lgustavodb9 @toyeebgodo @imdyakov @adminzenoed @mth75

Please download version 1.0.3, available now:

BuddyBoss Media 1.0.3

This bug should be fixed.

[Michael Eisenwasser]

The patch is in /assets/js/buddyboss-media.js, around line 404:

var action = bbmedia_getQueryVariable(options.data, 'action');
	if( typeof action == 'undefined' || action!='post_update')
	    return;

And around line 726:

/* get querystring value */
function bbmedia_getQueryVariable(query, variable){
       var vars = query.split("&");
       for (var i=0;i<vars.length;i++) {
               var pair = vars[i].split("=");
               if(pair[0] == variable){return pair[1];}
       }
       return(false);
}

[Alyssa]

@ovaltine8 FYI

[Gustavo]

Sorry @TJ Chester but I dont have buddyboss-media in my downloads. I need to BUY this? I’m use BP Activities Plus and works fine but dont work in mobiles.. And reed all the topic and the problem is in buddyboss-media but I cant download this because im need to pay $19 for that. Thats strange, in another versions of buddyboss i have a upload button. When I instaled 4.0 the button desapear and I need to pay again for a plugin I have paid?

Thanks for support

[Gustavo]

I cant see any link to download 1.3 version of buddy-media.. I need to download 4.04 buddyboss version and change only the files you mentioned?

[Gustavo]

Ok. I tested with another way and the button dont work in mobile in rtmedia and activities plus this is not a problem with media is another thing to cause this problem..

[Alyssa]

@lgustavodb9 the plugins have been separate from the theme since August 14, 2014. All purchases after that date must purchase the plugins separately. Sorry for the inconvenience.

[Michael Eisenwasser]

@lgustavodb9 if you purchased BuddyBoss while it had photo capabilities built in (prior to version 4), you should have BuddyBoss Media and BuddyBoss Wall plugins available as free downloads in your “My Downloads” section.

[mth75]

@TJ

One user still reports upload problems on his desktop (IE11) while adding text simultaneously.

[Alyssa]

@mth75 please note there is a limit to the size of a photo uploaded limited by PHP. Make sure they are not trying to upload an uber large photo.

[mth75]

@TJ

It’s not file size related, a second user reported the problem, also an IE 11 user …

[Gansad]

@tjchester Actually with the updated BM1.0.3, I am also not able to upload any photo. Once the photo hits 100% upload, a message will popup saying “Error uploading photo”. The same message is also received on mobile. I was using FF32.01 on desktop and chrome on Note3 mobile.

[Gansad]

Wooppss.. i think there issue is related to BBM trying to rotate the image to the correct orientation. I’m facing issued ONLY when uploading images that needs to be re-oriented. The errors are:

[15-Sep-2014 19:47:38] PHP   8. buddyboss_media_merty_fix_rotation() /var/www/html/wp-content/plugins/buddyboss-media/includes/vendor/image-rotation-fixer.php:26
[15-Sep-2014 19:47:38] PHP   9. imagerotate() /var/www/html/wp-content/plugins/buddyboss-media/includes/vendor/image-rotation-fixer.php:69

Its causing exhausted php memory .. due to recursive script ??

When uploading photos in normal orientation, it’s not a problem.