Processing of Refunds

If you are eligible for a refund, we will generally process your refund within 7 days, most of the time, much faster than that. Your credit card or PayPal account will be credited with the full amount you have paid. Although we try our best to process refunds in a timely manner, PayPal or your financial institution can take up to 3 weeks to reflect the refund in your bank or PayPal account.

14 Day Money Back Guarantee

We offer a 14-day money-back guarantee. If you don't like the product and don't wish to use it, feel free to send us a message and we'll refund the full amount.

I did not receive my refund

Please double check with your bank, PayPal or credit card. Sometimes it can take up to 3 weeks for your financial institution to fully process the refund.
If you have contacted your financial institution and are still unable to solve the problem, please open a new ticket, via our Help Desk.