Add Photo not working for any browser

[Maria Pilar]

TJ, thanks for your swiftness.

[Anonymous]

@tjchester thank you! looking forward to the fix soon. Cheers

[Anonymous]

Ok — uploading in the Profile section seems to be okay and does not have this issue above (uploading in the sitewide activity). Not really sure what’s going on — looking forward to the fix. Thanks

[Anonymous]

I’ve removed wordpress heartbeat (except when editing new post) — and the Add Photo upload is not disappearing anymore! This is what I added to the function.php

function deregister_heartbeat() {
	global $my_currentpage;
	if ( $my_currentpage != 'post.php' && $my_currentpage != 'post-new.php' )
     wp_deregister_script('heartbeat');
}
add_action( 'init', 'deregister_heartbeat', 1 );

[Alyssa]

@gansad thanks, this should help us troubleshoot the issue.

[mth75]

@TJ, not working on iPhone and iPad!

[Alyssa]

@mth75 it actually isn’t working on all devices. There is some kind of conflict with heartbeat we are working on.

[mth75]

@tj

Thx, my site feels a lot slower. uploading (doesn’t matter with which browser) just doesn’t work sometimes. Complaints from users are coming in.

Best regards,

Marc

[Alyssa]

@mth75 consolidated into 1 forum, there is a temporary fix by disabling heartbeat but the uploaded image does not go away until refresh. We are close but still working on the issue. Thank you everyone for your patience.

[Ivan]

For me Add Photo button doesn’t work on iPad Mini however it works OK on iPhone 5s (browser is Safari in both cases).

[Gansad]

In buddypress setting, disabled the activity auto refresh!
The photo upload stays even if wordpress heartbeat is enabled. Seems like buddypress auto refresh issue ??

[Alyssa]

@gansad it is related to WordPress heartbeat but is a theme issue 🙁

[Ivan]

But what about Safari and iPad Mini? I checked that on original sized iPad the button works fine.

[Alyssa]

@imdyakov the problem is not the button, but if you wait 30 seconds to post the image will disappear. If this is not happening on ipad then it is a fluke.

[Gustavo]

Hi.
I have a problem with upload photo button. The button don’t work and returns me no erros. Works fine in Desktop. I tried different phones and allways the same.

Anyone have a solution for this? Thaks