Introduction
This guide explains how to configure Forum Emails on the BuddyBoss Platform. You’ll learn how to edit email templates for new discussions and replies, as well as how to revert to default templates when needed. Properly set up forum emails ensure your community receives timely, branded notifications, keeping engagement and communication high.
Ensure Forums Are Enabled
- Open your Dashboard and navigate to BuddyBoss > Components.
- Confirm that the Forums feature is enabled.
Access Forum Email Tokens
- Go to BuddyBoss > Help and select BuddyBoss Platform > BuddyBoss Email > Email Tokens.
- Locate all the forum tokens available in the system for reference.
Configure Forum Emails
- Navigate to your BuddyBoss Dashboard > Emails.
- Locate the Forum Email template that you want to edit > Click Edit
..
Revert to Default Email Templates (If Needed)
- Navigate to BuddyBoss Tools > Repair Community.
- Click on Reset Emails to erase custom changes and restore the default email templates across the system.
- Click Repair Items.
Troubleshooting & FAQs
Q: What should I do if my forum email templates are not working as expected?
A: Verify that forums are enabled and check that you are editing the correct email tokens in BuddyBoss Emails.
Q: How can I revert my customizations if I encounter issues?
A: Use the Repair Community tool by navigating to BuddyBoss Tools > Repair Community and clicking Reset Emails to restore the default templates.