How to Configure the Default Restricted Message in Your BuddyBoss App

Introduction

When you gate content behind memberships, course enrollments, or custom access groups, you’ll want to guide your members on what to do next. The Default Restricted Message lets you craft a title, copy, button action, and optional content teaser that appears wherever access is blocked in your app.

Configuring the Default Restricted Message

Go to BuddyBoss App > Settings > Access Controls and fill out the Default Restricted Message panel:

• Default Title
  Enter the headline members see when they hit a locked screen (e.g. “Access Denied”).
  
• Default Content
  Write the body text explaining why they can’t view this content yet.
  
• Default Button Action
  Choose one of:
  
  • No Button
  • Open App Page
  • Open Product Screen
  • Open In-App Product
    
• Show Teaser
  Enable “Display teaser content” to reveal a snippet of the locked screen behind a gradient overlay.
  
• Click Save Changes.

Note: Any individual Access Rule can override these defaults with its own custom title, copy, button, and teaser settings.

Troubleshooting & FAQs

Q: My new default message isn’t showing in the app.
A: Force-close and reopen the app to clear its cache and fetch updated settings.

Q: I want a different button on one rule.
A: Edit that rule, switch to Custom restricted message, and override the button action there.

Q: Teasers aren’t appearing.
A: Confirm “Show Teaser” is checked in the Defaults and that the individual rule hasn’t disabled