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Viewing 10 posts - 1 through 10 (of 10 total)
  • Question

    #60777
    @optimystic

    Hello-

    In my error log I keep getting this error:
    [16-Feb-2016 18:54:15 UTC] WordPress database error Unknown column ‘group_id’ in ‘where clause’ for query SELECT id, title FROM wp_buddyboss_media_albums WHERE user_id=6143 AND group_id IS NULL made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/buddyboss/page-fullwidth.php’), get_footer, locate_template, load_template, require_once(‘/themes/buddyboss-child/footer.php’), wp_footer, do_action(‘wp_footer’), call_user_func_array, BuddyBoss_Media_Type_Photo->script_templates

    This is for my user id and it has been giving me problems. And it seems there are other user ids affected also, but I can’t figure out a similarity in them.

    here’s another:
    [16-Feb-2016 18:56:39 UTC] WordPress database error Unknown column ‘group_id’ in ‘where clause’ for query SELECT id, title FROM wp_buddyboss_media_albums WHERE user_id=6681 AND group_id IS NULL made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/buddyboss/page-fullwidth.php’), get_footer, locate_template, load_template, require_once(‘/themes/buddyboss-child/footer.php’), wp_footer, do_action(‘wp_footer’), call_user_func_array, BuddyBoss_Media_Type_Photo->script_templates

    If you would like to look at the error log for yourself you can download it from:
    https://www.dropbox.com/s/drzvzpsinhpi0i4/TWYH%20error%20log?dl=0

    Please feel free to check out my profile- it is really wonky…profile pages load really slow, check out the album page it doesn’t even pull up pictures:
    http://thinkwithyourheart.com/members/lu/photos/albums/

    Please advise

    Answers

    #61174
    @vapvarun

    Hi @optimystic
    Sorry for inconvenience.
    It’s media plugin issue which is fixed. We will push updates shortly. We are working on testing of the plugin.
    Regards

    #63126
    @optimystic

    I waited days for this update, but I am still having issues and I need support asap.

    When I login with my profile, username Lu:
    PM you the UN and PW

    I get this:(see attached image)

    SOmething is wrong with the media plugin- when i go to photos nothing loads.
    Also I can’t create albums or load pics.

    My profile is slow to load and slow to navigate the website.

    This is profile specific- not sure if others in my network are experiencing this. They may be. But if you login as another test account:
    PM’ed login

    the issues do not exist. See ScreenShot

    Need assistance and someone to take a deeper look.

    #63340
    @vapvarun

    Hi @optimystic,
    Sorry for delayed response.
    We have update the media plugin couple of days ago, Please update media plugin and it will be fixed.
    If you still have any issues, Please let me know.

    Regards
    Varun Dubey

    #63366
    @optimystic

    Hi @vapvarun- I should have been more specific- I HAVE updated the plugin and am still having the same issue.

    Need support asap

    #63374
    @vapvarun

    Hi @optimystic,

    I will update you in next couple of hours after testing your site.
    Regards
    Varun Dubey

    #63375
    @optimystic

    GREAT!

    #63477
    @vapvarun

    Hi @optimystic
    I have created a new album and uploaded a sample image it’s seems working fine this user specific also.
    http://thinkwithyourheart.com/members/lu/photos/albums/13/
    Image size are big approx 2.5 mb per file that why photo page is loading slow of him.
    http://tools.pingdom.com/fpt/#!/cqnQHp/http://thinkwithyourheart.com/wp-content/uploads/2015/12/image5.png
    Regards
    Varun Dubey

    #63865
    @optimystic

    YES- thank you for checking. It must have been a cache thing or something, I see now with my testing that all is well.

    thank you, @vapvarun

    #63866
    @vapvarun

    Welcome, I will take close this topic.

    Regards
    Varun Dubey

Viewing 10 posts - 1 through 10 (of 10 total)
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