the first! CSS issues

[mth75]

@tjchester @vaprun

I notice some small CSS issues.

Spacing from the thead is not 100% en when in mobile view no Action Colomn visible, see attachments.

[mth75]

I noticed, these are not CSS issues, the new Label column doesn’t show, this explain why the spacing is faulty.

I also got the mentioned problems in clean Buddyboss Theme install.

It seems that:

	<?php
						/**
						 * Fires inside the messages box table header to add a new column.
						 *
						 * This is to primarily add a <th> cell to the messages box table header. Use
						 * the related 'bp_messages_inbox_list_item' hook to add a <td> cell.
						 *
						 * @since BuddyPress (2.3.0)
						 */
						do_action( 'bp_messages_inbox_list_header' );
						?>

does not fires very well.

Regards,

Marc

[Varun Dubey]

Hi @mth75, thanks for your input
I have notified developers
Regards
Varun Dubey

[mth75]

@vapvarun Thx, no quick fix yet?

[mth75]

@vapvarun solved with BuddyBoss 4.2.2.

Two smaller problem:

1. the first time I want to upload a attachment (pdf in this case), the first click (after selecting) on “attach file” does nothing, the second time (again selecting) performs the upload action.

2. when replying with the MCE editor on a message, the MCE input field doesn’t clear the content AFTER sending the message.

Regarding 1, i’m using the following htaccess file (in both the production as test env.), could this be the trouble maker?

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

[Varun Dubey]

Hi @mth75, We have tested the upload issue and it is working fine without any issue.

For Clear Message box on Reply , I have notified about it to developers
Regards
Varun Dubey

[Renee]

“Hi @mth75, We have tested the upload issue and it is working fine without any issue.”

Does this mean support stops if you find it works in your test environment only? Thats rough. At least look at it, and offer a moment of your time to give at least a hint to the customer what may be the problem. We’ve all become accustomed to this with expensive plugins, and appreciate the support for paying the $$.

How long does it take for a developer to look at issues? Can they not participate on the support forum?

Thanks!

[Varun Dubey]

Hi @diversityx, We need to replicate the issue first with possible test cases before submit it to developers to check them. If we are not able to replicate the issue then might be it is any other active plugin conflict.

Developers do not participate on support forums, we cross check them first and if it is a minor issue we provide the quick fixes at same instant and if it need multiple file edits then task is assigned to the concern developer on the basis of priority list.

Regards
Varun Dubey

[mth75]

@diversityx @vapvarun

Thanks for confirming the problems in this payed plugin. I had the exact same thought as @diversityx. Since the hiring from devs from India more and more the line is drawn (not related to the action of hiring dev capacity from India but as a pinpointing the moment).

Regarding my problem:

“Regarding 1, i’m using the following htaccess file (in both the production as test env.), could this be the trouble maker?”

I always try to troubleshoot beyond “it doesn’t work … help”. I always try to solve the problem myself, and succeed in this more often then not. This one I can not solve and must be a production server issue since the exact same problem does NOT occur in my dev. env. So the answer that it works fine for you (although more problems worked fine on your site, and still where bugs or test related before release … I refer to the BP Cover IOS/Mobile view bug) … does not cut it for me. In the past, help would be offered from @tjchester.

I believe I was one of the first paying customers for the Inbox plugin, I forgot to enter the box code (25% off), and I had to troubleshoot for hours … not for the first time and frankly … every new update introduces problems which could be TESTED out … i’m repeating this and repeating this. Let me conclude that I love the theme, my site is totally depended on it but am I happy the last 6 months ??? … no. I “worked” and sometimes “work” together (and happily) with @michael, but the QA is not on par these days … the prices are though.

Best regards,

Marc

[mth75]

@vapvarun The Action column isn’t visible anymore since the bug fix in the mobile view, should be:

http://buddyboss.clusterinteracti.netdna-cdn.com/wp-content/uploads/2015/11/mobile_before_BB_Inbox_Plugin.jpg

[Varun Dubey]

Hi @mth75, i have notified developer with your site login details and message thread to check it asap, I have to wait of their response.
I agree that we need to improve our QA, before release any new update. We are working on it also. We also have to provide temp fixes which can be implemented at same time before updates.
Regards
Varun Dubey

[mth75]

@vapvarun Thanks Varun!

[Varun Dubey]

Hi @mth75
Action col was was removed it intentionally from mobile due to less space. Developers are working on it, it will be added again in next version.
Regards
Varun Dubey