Test Message Not Working

[Denise]

Hi,

I’ve set up per the instructions. When I send a test, though, I don’t receive the reply. I only get a countdown–“Please wait for…”.

Can you help?

[Varun Dubey]

Hi @tadpubco, Please let me know if you are using any other email replated plugin
SMTP based or plugin to force all emails from an particular email id
Regards
Varun Dubey

[Denise]

Yes, I am using Postman SMTP.

I did disable Postman, cleared my cache and tried to send a test message. The same thing happened–it just goes to the countdown.

Would love to get this plugin working.

[Varun Dubey]

Hi @tadpubco, Please send your login details from our contact page
Developers will cross check it once
Regards

[Denise]

I sent my log in details two days ago but haven’t received any updates and the plugin still isn’t working.

Can you help me get this working?

[Varun Dubey]

Hi @tadpubco, Sorry It’s taking little bit time
Developer is busy in integrating Sendgrid and imap support along with RBE
We will update you shortly as i will get response from him.
Regards
Varun Dubey

[Denise]

Still no working solution?

[Gary]

This is not working for me either. If I can test from cloudmailin it works fine (so it’s not their service). But it doesn’t work with your plugin. I’ve followed your instructions step by step and nothing works. I disable any possible plugin that could cause an issue. nothing.

[Varun Dubey]

Hi @gdecuir, Please let me know which email client you are using, we had some issue with outlook , thunderbird which is fixed in current development
Regards