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  • Question

    September 8, 2015 at 9:23 am #45935

    Rocky
    @cheech1981

    I am not sure if the two are related, but I’m struggling to think of another reason why. My forced timers no longer show in LearnDash, and users cannot start quizzes (the Start Quiz button doesn’t start the quiz).

    To my knowledge, LearnDash has not been updated. The only other update I made was to my CometChat plugin, but that was a fix within the plugin, so I don’t think that is the issue. The major update I can remember was Boss 1.1.9 (which caused those sidebar problems) and Boss 1.2.0. Also I know that Varun had to make a js change to one of the scripts for another issue.

    I didn’t realize the problem earlier because most of my students had already seen the lessons, but I had a couple of late registrants recently that encountered the above problems. Is there any relation between the Boss Theme and my LearnDash functionality?

    URL is BusinessWritingTutorials.com. If you need an admin login please let me know.

    Answers

    September 9, 2015 at 10:54 am #46061

    Varun Dubey
    @vapvarun

    I will update you after checking your website.
    Regards

    September 9, 2015 at 1:26 pm #46076

    Rocky
    @cheech1981

    Thanks Varun.

    September 10, 2015 at 12:22 pm #46134

    Rocky
    @cheech1981

    I hate to be pesky Varun, but how is progress going? The site’s been down for a couple days now and my students are emailing me that they can’t take their quizzes. Thanks for your support.

    Rocky

    September 11, 2015 at 10:47 pm #46199

    Varun Dubey
    @vapvarun

    Hi @cheech1981, I have submitted this issue to developers to check them.
    Thanks for having patience
    Regards

    September 14, 2015 at 9:59 am #46262

    Rocky
    @cheech1981

    Hi Varun,

    Okay I have double-checked this, and it really does appear to have something to do with the Social Learner theme (or maybe Boss). Here is a video that shows the problem:

    I am not sure what to do to fix this. Thank you for looking into this.

    September 14, 2015 at 3:53 pm #46288

    Rocky
    @cheech1981

    You may disregard my previous post. I bit the bullet and did a clean reinstall of most of my theme files and integrations and was able to get the quizzes working.

    September 15, 2015 at 12:08 am #46305

    Varun Dubey
    @vapvarun

    Hi @cheech1981, we were not sure why that was creating issue
    it is already added as high priority task.
    If it is solved, i will mark it closed
    Regards
    Varun Dubey

    September 16, 2015 at 6:12 pm #46426

    Rocky
    @cheech1981

    Well, it was resolved. Then I just updated to the new version of Boss, and new problems have started, but they are different, so I’ll start a new thread. I hope that every time we update Boss we don’t have problems–it is starting to get a little frustrating. 😉

    September 17, 2015 at 1:02 am #46447

    Varun Dubey
    @vapvarun

    We are keep improving plugins and themes to reduce the issues and keep fixing the existing one.
    Thanks for your patience.

Viewing 10 posts - 1 through 10 (of 10 total)
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