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Viewing 15 posts - 1 through 15 (of 20 total)
  • Question

    #32831
    @george123

    My members had photos in their profile but recently they all disappeared. When you click photos, I see the below screenshot now. Not sure if it was something we did or theme related.

    Could you possibly shed some light and point us in the right direction?

    Answers

    #32621
    @ovaltine8

    Latest version of everything. Looking at any user's photos page, it always shows 0 even though the photos are all visible in the activity stream.

    #32637

    Alyssa
    Participant
    @alyssa-buddyboss

    @ovaltine8 are the photos visible on their photos page? Do you have any other photo plugins installed like rt media or BP ACtivity Plus?

    #32642
    @ovaltine8

    The only other photo-related plugin on the site is NextGen Gallery, but that shouldn't affect these types of images/uploads.

    #32672

    Alyssa
    Participant
    @alyssa-buddyboss

    @ovaltine8 can you send me a link to your site?

    #32695

    Alyssa
    Participant
    @alyssa-buddyboss

    @ovaltine8 that is odd. I created an account and was able to upload an image successfully with the correct count. Have any other user reported the issue or is it only happening to your admin account?

    #32702
    @ovaltine8

    I see the photo you uploaded and the count is correct for yours. All other accounts show 0 photos, even though you can see that they have uploaded photos in the activity stream. I tried uploading my own photo, and that shows a count of 1. So it appears that newly uploaded photos count towards that number but ones uploaded prior to the latest release do not show in that count (or display under the photos tab.)

    #32723

    Alyssa
    Participant
    @alyssa-buddyboss

    @michael do you have any ideas what would cause this? The images appear to be in the right location…

    #32840

    Alyssa
    Participant
    @alyssa-buddyboss

    @george123 this is now a confirmed bug. I have emailed michael as a high priority issue.

    #32851

    Alyssa
    Participant
    @alyssa-buddyboss

    @ovaltine8 FYI this is now a confirmed high priority bug

    #32854
    @ovaltine8

    Great, thank you for the update!

    #32857
    @george123

    Thanks TJ.

    #33015
    @george123

    bump

    #33250
    @george123

    @tjchester – Any fix for this yet?

    #33264

    Alyssa
    Participant
    @alyssa-buddyboss

    Email sent on Oct 31, waiting on response.

Viewing 15 posts - 1 through 15 (of 20 total)
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