BuddyBoss Home – Web Support Forums Themes BuddyBoss theme Photo upload error

Viewing 15 posts - 1 through 15 (of 25 total)
  • Question

    #31413

    Anonymous
    @

    Hi guys get the following error

    Warning: Illegal string offset ‘width’ in /home/jerseyp3/public_html/wp-content/themes/buddyboss/image.php on line 30

    Warning: Illegal string offset ‘height’ in /home/jerseyp3/public_html/wp-content/themes/buddyboss/image.php on line 31

    This is created by the following steps,

    On activity page add photo, wait till 100% complete then get error message saying upload failed / error.

    Then go to the media library where a greyed out box shows, with image name of file just uploaded.

    When i click on view attachment page in media library i then shows the above message??

    Answers

    #31431

    Alyssa
    Participant
    @alyssa-buddyboss

    @jerseypeeps can you email me the photo to [email protected]

    #31442

    Anonymous
    @

    have sent an email with one of the photos attached.

    #31460

    Anonymous
    @

    Have done as suggested have upped the max upload in php.ini and no difference, will try contacting Knownhost to see if the issue is their end.

    #31465

    Alyssa
    Participant
    @alyssa-buddyboss

    @jerseypeeps do you have any other photo editing plugins installed?

    #31481

    Anonymous
    @

    The only other ones i have are bp gallery, i’m close to just giving up on this issue now, knownhost are going round in circles saying they can upload files, but they are uploading avatar sized images.

    #31482

    Alyssa
    Participant
    @alyssa-buddyboss

    @jerseypeeps I do not believe BuddyBoss Media and bp gallery are compatible. They are probably both trying to set a different location for photos. This could be your issue.

    #31484

    Anonymous
    @

    Ok have justs disabled and deleted plugin and still an error when uploading.

    #31492

    Anonymous
    @

    Would seem it might be a wordpress issue?

    http://wordpress.org/support/topic/media-upload-problems-9

    #31493

    Alyssa
    Participant
    @alyssa-buddyboss

    @jerseypeeps I just uploaded a photo on you site. Are you still having the issue?

    #31494

    Anonymous
    @

    Yes anything above a certain size and it fails each time, i may have to downgrade wordpress or the theme to fix this issue.

    #31522

    Alyssa
    Participant
    @alyssa-buddyboss

    @jerseypeeps PHP has an inherent size of uploaded images. There is a large server load the larger the image. The typical size in 10M but that does not mean that is the limit as you would imaging but typically 10 million pixels in the image. You may need to contact your server host and see how large the load is and try to increase it if possible. You may also want to look into a photo cruncher that will resize/optimize the photo before upload to your site.

    #31525

    Anonymous
    @

    Thanks for the info, im still edging towards a WordPress 4.0 issue as I have never had this issue before upgrading and max-cdn host any photos so far with no issues.

    Users of the website used to upload very large photos to their activity with no problems.

    I will contact knownhost and get them to check, otherwise i will try downgrading wordpress

    #31526

    Anonymous
    @

    Knownhost reply ‘No helpful message is recording in the logs. Ask your developer if there there is anyway to enable debug logging for the site application’ i have tried every option now and am settling it as a wordpress 4.0 issue as many others are having the same issue, the item uploads but shows as greyed out in the media section.

    This is very frustrating as no fix has been found yet ( not your fault ).

    #31535

    Alyssa
    Participant
    @alyssa-buddyboss

    @jerseypeeps roger that. Please let me know if I need to step in again.

Viewing 15 posts - 1 through 15 (of 25 total)
  • The question ‘Photo upload error’ is closed to new replies.