Not working after update

[Valeriano]

Hi,
I’m not longer able to upload pictures after plugin update! I’m working with Boss. theme and BuddyBoss Media plugin… any idea?
Thanks!

[Varun Dubey]

Hi @valeriva Please let me know which version you are using , with current version we are able to upload images without any issues.
Are you getting any error message ?
Regards

[Valeriano]

Hi @vapvarun,
I’m using the latest version of the plugin, and everything worked fine since the previous one.
I don’t get any error message, if I go in my media gallery (backoffice) I find every image, but I’m not able to share them via buddypress wall.
If you want I can send to you a demo access to my website which is under maintenance.

With the last version I’ve noticed a new “DOCS” tab, but I can’t find any documentation for it.
Thank you!

[Valeriano]

@vapvarun you can try it yourself here: http://vegamici.it/veglogin user: Guest pass: guest

I’ve tried both upgrading and downgrading the plugin but it doesn’t work.
Thanks

[Anonymous]

Hi @valeriva , Thanks for the details

we will check it and get back to you.

Regards
Pallavi

[Varun Dubey]

Hi @valeriva
We have included support for BuddyPress Docs in our last updates, you can remove Docs tab easily, please check following thread.
https://www.buddyboss.com/support-forums/topic/docs-tab/
Regards

[Varun Dubey]

Hi @valeriva,
I have tested at your website, i was also upload there.

Regards

[Valeriano]

Hi @vapvarun and @pallavi, I’ve made a 20seconds video to show you the problem: http://vegamici.it/demo.mp4.mp4

Regards

[Varun Dubey]

Hi @valeriva, got that
i have notified developer about it, it will be fixed shortly
Regards
Varun Dubey

[Thorsten Wollenhöfer]

Hi @vapvarun

I have an similar issue. I can upload photos but they only will appear on the site-wide-activity page. I can create albums and upload photos but they won’t appear in the album, just on the site-wide-activity page too.

Made screenshots. Use your plugin media version 3.0.8

Best Regards,
Thorsten

[Thorsten Wollenhöfer]

And if I delete an album, the photos won’t deleteted. And the global photo page won’t work.

[Varun Dubey]

Hi @thorsten and @valeriva,
We are not able to replicate the issue, I have also tested on development site i was able to upload images in activity and album both and upload was also visible.
Please provide your active plugin list , or try to disable all your plugin except BuddyBoss Media and BuddyPress to isolate the plugin conflict.

When we delete the album , it should delete the images inside it, I have pass it to developers.
Regards
Varun Dubey

[Thorsten Wollenhöfer]

Hi @vapvarun,

thank you for your hint. I found the issue. Indeed it’s a plugin conclict with the developer of “What’s Hot Activity Tab for BuddyPress”, see https://wordpress.org/plugins/bp-whats-hot/ I wrote a message to the developer.

But have still one more issue. My global photo page works now but not the global albums page. Still get the info page not found. So I created an “albums” page in order of the global page. The page is found now but without any content.

Can you check this please?

Best to you,
Thorsten

[Varun Dubey]

Hi @thorsten, no need to create album page
it will have /albums path after global photo url

just same permalinks again it will start displaying and trash the album page which you have created manually.
Regards

[Thorsten Wollenhöfer]

Hi @vapvarun

Now I found the issue. The global photo page does not have the order of a parental page. Now I’ve got the “albums” page.

Very tricky, isn’t it?