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BuddyBoss Home – Web › Support Forums › General › BuddyPress (general issues) › New Members not receiving Activation Email

Tagged: activate account, activation email, new member

  • This topic has 6 replies, 2 contibutors, and was last updated 7 years ago by Varun Dubey.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Question

    April 17, 2016 at 4:26 am #68647

    Carly
    @costyclan

    I am testing my site by registering a new member and the activation email is not being received unless I manually go into users and re-send the email. Then it gets received and the account can be activated.
    Any chance you can help me fix this?

    Answers

    April 17, 2016 at 4:41 am #68648

    Carly
    @costyclan

    appears to be a conflict with s2member?

    April 22, 2016 at 6:21 am #69301

    Carly
    @costyclan

    Okay now activation emails are being sent & I can click link to activate but then when I try to log in the pop up log in screen will not re-direct and you end up having to re-fresh to get into site.
    Then, it’s not allowing me to publish any updates into activity feed and when I log in as administrator the test user I created is showing as ‘not yet active’.
    see screenshots to support above

    April 22, 2016 at 12:32 pm #69363

    Varun Dubey
    @vapvarun

    Hi @costyclan

    You can use following function for a while inside the child theme to activate users.
    After activating them you can remove it.

    
    function activate_users_patch() {
        global $wpdb;
    
        $wpdb->query( "UPDATE {$wpdb->users} SET user_status = 0 WHERE user_status = 2" );
    }
    
    add_action( 'init', 'activate_users_patch' );
    

    Our next update for One Social will be available shortly and activation issue is fixed inside it.

    Regards
    Varun Dubey

    April 22, 2016 at 5:23 pm #69514

    Carly
    @costyclan

    thank you @vapvarun where does this code go? Functions.php ?

    April 23, 2016 at 11:24 pm #69616

    Carly
    @costyclan

    @vapvarun I’ve added to functions.php in child theme and activated members. I’ll wait the new release before I launch my site. Thanks again.

    May 26, 2016 at 10:32 pm #70769

    Varun Dubey
    @vapvarun

    This ticket has not been active for quite some time and will now be closed.
    If you still need assistance please simply open a new tickets (linking to this one if necessary)
    and one of the team will be only too happy to help.
    Regards
    Varun Dubey

Viewing 7 posts - 1 through 7 (of 7 total)
  • The question ‘New Members not receiving Activation Email’ is closed to new replies.
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