Mobile Buddymenu (left side icon) blank when logged out.

[Jamie]

Hi, we launched our site today but are having an issue with the mobile buddymenu. When logged out the menu is blank, the black background opens but nothing else. I can see from these posts that someone else has had the same issue and it’s been resolved:

https://www.buddyboss.com/support-forums/topic/buddypanel-issue-on-mobile-devices-unsolved/

https://www.buddyboss.com/support-forums/topic/buddypanel-issue-on-mobile-devices/

If you could get in touch to help with the fix asap I’d really appreciate it, we’re receiving complaints immediately from launching.

[Jamie]

Anyone?

[Varun Dubey]

Hi @jbakuk, please paste your site link
Regards
Varun Dubey

[Jamie]

Hi Varun,

Thanks for getting in touch. See at http://pielink.net.

Let me know if you need any login details.

[Varun Dubey]

Hi @jbakuk, please send your login details, panel is get getting values might be any additional plugin is blocking the menu item or need to check settings

Regards
Varun Dubey

[Jamie]

Ok, where should I send them?

[Jamie]

I’ve sent a private message

[Jamie]

Did you get the details Varun?

[Varun Dubey]

Hi @jbakuk
You have installed a toolbar plugin which is not coded for BuddyPress, it’s for a different community plugin which is based on symposium.
https://wordpress.org/plugins/wp-symposium-toolbar/

I have deactivated this plugin and your menu start displaying. It was not any theme specific issue.
Please check site once again and let me know if you have any further issues.
Regards

[Jamie]

Thanks Varun,

My apologies, I didn’t actually know the toolbar was for any specific community plugin, I should have checked. I’ll try and find an alternative. Thanks for taking the time to check.

[Jamie]

The main reason I was using the plugin was to hide the “edit my profile” link, which leads to the backend admin menu. I’ve found a code to do it manually though.

If anyone else wants to do the same add this to your functions.php file in your CHILD theme.

function ya_do_it_admin_bar_remove() {
global $wp_admin_bar;

/* **edit-profile is the ID** */
$wp_admin_bar->remove_menu(‘edit-profile’);
}

add_action(‘wp_before_admin_bar_render’, ‘ya_do_it_admin_bar_remove’, 0);

Thanks again for your time varun

[Varun Dubey]

🙂 Thanks for your input, I will close this topic now
Feel free to create new topic for any further queries.
Regards
Varun Dubey