BuddyBoss Home – Web Support Forums Plugins BuddyBoss Media File selection popup window opens twice

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  • Question

    #55641
    @cycomarcooo

    Hi Support team, I’m experiencing a very annoying issue with buddyboss media : when I want to add a photo, the browser file selection window opens systematically twice. Here are the step to reproduce :
    1. I go to my buddyfile membre area then click on “Photo” tab
    2. I click on “add photo”
    3.1 (optional depending on bb media setting) bb media file selection popup appears, then I click on “select photo”
    3.2 the browser popup file selection window appears a first time
    3.3 I select a photo and I click on Ok
    3.4 the browser popup file selection window appears a second time
    3.5 repeat 3.3
    4. the photo is added to my member area

    I’m using Mac OS 10.10.5 with Chrome 47.0.2526.106.

    Can you please advise on fixing this issue because it’s a clear deal breaker.
    Thanks in advance

    Answers

    #55996
    @tadpole

    I’m getting this too – both on my live and staging sites.

    if I drag a file in it doesn’t happen but if I use select it does. Just had a member write through support thinking file upload wasn’t working so its not a local problem.

    I’m on the latest version of this plug in and WP and BP and using latest genesis theme.

    hopefully something simple to fix?

    #56017
    @vapvarun

    Hi @tadpole @cycomarcooo, It is fixed and will be pushed in next update
    Sorry for the inconvenience.
    Regards

    #56018
    @cycomarcooo

    Wonderfull! thanks for the update =)

    #56022
    @tadpole

    Thanks – any idea of an approximate ETA for that so I can inform my members?

    #56030
    @vapvarun

    Hi @tadpole , We are testing newly added features and fixes it should be updated in next 2-3 days
    Regards

    #56037
    @tadpole
    #56783
    @vapvarun

    Hi @tadpole,
    I have sent dev version of the plugin inside private message which you can use fix the double click issue for file upload.
    Our update is little delayed we are working on Media integration inside BuddyPress Group which is in progress.
    Regards
    Varun Dubey

    #57090
    @foodiefriends

    hi @vapvarun , i am facing the same issue on my site https://foodiefriends.co.uk.

    if you can provide me that code of development version that will be helpful for my site as its already live.
    i don’t know , how much time you will take to release next update.

    if you can provide that code now. i will be thankful..

    #57100
    @vapvarun

    Hi @foodiefriends,
    I have sent you development version inside the private message.

    Regards
    Varun Dubey

    #57455
    @acroyes

    Can you send me too? This is a big bug.

    Any ETA on the new version?

    Thanks.

    #57650
    @vapvarun

    Hi @acroyes
    I have sent you development version inside the private message.

    Regards
    Varun Dubey

    #58143
    @cycomarcooo

    Hi Varun, can you send it to me also please.
    Thanks

    #58253
    @vapvarun

    Hi @cycomarcooo, I have sent development version in private message
    Regards

    #58293
    @skyrie

    @vapvarun Can you send me a copy? Thanks!

Viewing 15 posts - 1 through 15 (of 16 total)
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