Viewing 14 posts - 1 through 14 (of 14 total)
  • Question

    #65485
    @chartan

    Hi
    I have a small (or big) problem: I had a product in the store that was favorited. After deleting it, it still shows up on the main page in the product feed but with no image and the link goes to 404. Deleting the product feed and add it again did not solve the problem. How can I remove this product from this section?

    Also: how is the new products widget built? Even I add new products they are not shown in this widget.

    Answers

    #65689

    Anonymous
    @

    Hi @chartan, Please let me know if you are using any cache or minify plugin..

    Regards

    #65716
    @chartan

    I use autoptimize but it also didn't work before I installed it and when I disable it completely.

    #65738

    Anonymous
    @

    Hi @chartan, I will check it with developers to trigger the issue and will get back to you..

    Regards

    #68413
    @chartan

    @pallavi: any news on this? Else I can't use the product feed widget. I assume there is something still present in the db (e.g. an entry for a favorited product that doesn't exist anymore). Is it possible to delete the wrong entry manually?

    #68423
    @chartan

    OK, maybe the problem is that the favorited count does not count down when it is removed from the favorites. I just tested it by favorite a product and removing it. The count is still at “1”. Now I assume that the option isn't updated in the wp_options table. That way even a deleted product is still present with the favorited count in the wp_options table.
    Is this a known problem with the favorited count function not working as it should or is it only me?

    #68424
    @vapvarun

    hi @chartan
    Sorry it's still in development queue.

    If you need to remove it manually you can check inside aser_meta table.

    Meta key : favorite_products It will be an array , you will need to remove product id from array

    Regards
    Varun Dubey

    #69003
    @chartan

    @vapvarun
    I did as you suggested and deleted just the full entry with favorite_products but it still shows up!

    #69009
    @chartan

    Please I have to fix this immediately else I can't go live! I already searched all possible tables (posts_meta, user_meta) for any entry that contains “favorite”. There is no “favorite_products” and “products_favorited_count”. I am not using any cache plugin. So, how to fix?

    #69017
    @chartan

    OK, seems I found it in wp_options. I had to manually remove the products_favorited_count entry. But the problem will still remain: whenever a product is favorited and removed, the count will still exist. And: when a favorite is removed, it actually isn't updated. I tested it by:

    Favorite Count: 1
    -> New Favorite by User
    Favorite Count: 2
    -> Remove Favorite by User
    Favorite Count: 2 (still)

    #70146
    @vapvarun

    Hi @chartan

    It's fixed inside our current MarketPlace update 1.0.8

    Once you will delete the product from Trash, it will not be visible inside product feed.

    Regards
    Varun Dubey

    #70150
    @mshah110

    Regents is this version released?

    #70151
    @mshah110

    When is this version released?

    #70153
    @vapvarun

    Hi @mshah110
    It's released today.

    Regards
    Varun Dubey

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