BuddyBoss Home – Web Support Forums Solutions Social Learner Duplicate Extended Profile Fields After Theme Updates

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  • Question

    #49592
    @dbayless

    I have another one for you 🙂 Since updating to Boss. 2.0.0 and Social Learner for Sensei 1.0.4, our members’ extended profile fields have been duplicated. The fields are duplicated on the admin panel, too. If I try to delete the “extra” field in the admin panel (e.g. the “Goals” field), both instances of the field are deleted.

    The extended profile information is a pretty important part of our social experience. I’d really rather not have to start over the reconstruct the data at this point.

    Your suggestions will be most welcome!

    Answers

    #49700
    @vapvarun

    Hi @dbayless
    Please create a database backup first and after that inside the tool>>buddypress
    Try to repair table once
    Regards

    #49718
    @dbayless

    Hi Varun. I ran each of the following in succession from Tools > BuddyPress, but it didn’t fix the duplicate profile fields problem:

    1. Repair user “last activity” data
    2. Count total members
    3. Count groups for each user
    #49744
    @vapvarun

    Please PM your login details, i will check them
    We have not face anything like this after upgrade.
    Regards
    Varun Dubey

    #49854
    @dbayless

    Varun, this is even stranger than I had initially understood. It’s not everybody’s profile information that is being duplicated, it’s actually my profile information that has been added to everybody’s profile. See attached screenshot.

    #49870
    @vapvarun

    Hi @dbayless, Sorry it was an bug , i have fixed inside your website.
    Regards
    Varun Dubey

    #49871
    @dbayless

    Outstanding! Is there anything I need to watch for on an ongoing basis?

    #49874
    @vapvarun

    Hi @dbayless
    Nothing, you do not have to watch any codes, We will push new updates with all these fixes within week
    Regards
    Varun Dubey

    #49875
    @dbayless

    As always, thank you Varun.

    #49877
    @vapvarun

    I will close this topic, If anyone have same issue please drop a mail at [email protected] with WordPress login detials, we will push next update with all these minor fixes within week
    Regards
    Varun Dubey

Viewing 10 posts - 1 through 10 (of 10 total)
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