Can't Access Customizer nor Boss Theme Options

[Jacob]

Howdy!
Upgraded boss recently and I am unable to change settings in the customizer or get to the theme options page. I have tried checking it against all plugins but to no avail. Any suggestions? My host is siteground. I am running most recent wordpress. site is private but located @ http://www.sager.space

[Anonymous]

Hi @jewdotcamp, please let me know which php version you are using.

Regards
Pallavi

[Jacob]

Hey @pallavi thanks for your reply. I am embarrassed to ask, but How do I check? From the Cpanel or inside the wordpress admin?

[Varun Dubey]

Hi @jewdotcamp
You can also use this plugin to get info else you cpanel left side bar contain this info
https://wordpress.org/plugins/wp-serverinfo/screenshots/
Regards
Varun Dubey

[Jacob]

Thank you @vapvarun for the tip.

My version of php is 5.3.29

IF I need to change it how should I do that?

[Varun Dubey]

Hi @jewdotcamp, You need to contact your hosting support to update the PHP version
Regards
Varun Dubey

[Jacob]

Great! I was just able to do that. Now everything is working great.

There happened to be a WP PHP updater widget in my host’s CPanel.

Thank you all so much for your help and your support!

Best,
Jacob

[Varun Dubey]

🙂 Great
Regards
Varun Dubey