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Build online communities, sell courses & memberships on WordPress › Support Forums › Solutions › Social MarketPlace › Account verification error!

Tagged: email, error, login, user verification, verification

  • This topic has 5 replies, 4 contibutors, and was last updated 4 years, 10 months ago by Deepak BuddyBoss.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Question

    March 10, 2016 at 5:29 am #62327

    Uwe
    @uwethwp

    The registration via “top-right” register button with switched on “Register/Login overlays” in the settings of SocialOne Theme, delivers a wrong identification code to the user by email.

    Account cannot be verified and not used. (Interesting, not even the admin can verifu the account manually from backend, you have to delete it).

    The issue I identified is the following: The verification code in the users email is missing a “/” at the end of the code.

    If you switch the “Register/Login overlays” off, the code sent is correct and verification is working.

    Interesting: the email text you get in the verification is changing, depending of which method you use.

    For the developers: @vapvarun @tomchedd: I am using Plugin “Buddypress Member Types”.

    Could you please address this?

    Thanks and best

    Uwe

    Answers

    March 10, 2016 at 11:19 am #62392

    George
    @georgeallen003

    Just checked this against my setup. My verification code email looks like yours and I dont know where it is being generated either, its not the Buddypress activate email as I have edited it to look different.

    The only difference is my codes are working, although when a user logs in, they get an error because the full activation string is still being passed during login, so it flags an error. If I remove the url, or go to any other page, or refresh the home page, this fixes it.

    Not ideal for users though.

    I am going to follow this thread since I would like to know where the emails come from and how I can edit them.

    March 10, 2016 at 1:51 pm #62415

    Varun Dubey
    @vapvarun

    Hi @uwethwp, @georgeallen003 I will update you shortly after cross checking the codes.
    Sorry for inconvenience.
    Regards

    March 10, 2016 at 2:13 pm #62421

    Uwe
    @uwethwp

    Hi @vapvarun, @georgeallen003

    regarding the “login – register” issue I found out additionally:

    1) To prevent spam I use a captcha plugin called Captcha by BestWebSoft and I tried Google Captcha as well.
    The Login / Register via WordPress form includes the Captcha and its working well.
    The Login / Register via upper right buttons ignore both the Captcha.

    2) Same applies for your own plugin “Buddypress Member types” (the form field for member type appears only in the WP register, the upper right buttons ignore the member types completely).

    Hope this helps

    Regards
    Uee

    March 10, 2016 at 10:31 pm #62487

    Varun Dubey
    @vapvarun

    Hi @uwethwp, login popup and register is created by js and thus it doesn't have corresponding do_action to support 3rd party plugin. I have notified developers to to take a look of it again to fix it. I will provide a quick patch shortly for email activation fix.

    Regards
    Varun Dubey

    March 23, 2016 at 12:07 am #64714

    Deepak BuddyBoss
    Participant
    @deepak

    Hello @uwethwp, @georgeallen003,

    We have fixed account verification issue in current release, and it is available to download.

    Thanks for your patience.

Viewing 6 posts - 1 through 6 (of 6 total)
  • The question ‘Account verification error!’ is closed to new replies.
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