Frequently Asked Questions


What is BuddyPress?

BuddyPress is a free plugin for WordPress that is used to add social networking features. For newcomers, think of BuddyPress as an out-of-the-box social networking website, complete with an administration area that lets you manage the site. Our themes rely on having a self-hosted version of WordPress with the BuddyPress plugin installed on your own website.

How do I install the BuddyBoss theme?

It’s quite easy. Just follow these instructions.

How do I buy the theme? When will I get it?

Click here to purchase the BuddyBoss theme. You will be taken to a purchase screen, and from there you will be able to complete your payment. After your payment has been submitted, a download link will be sent to your email address.

How do I download updates to the theme?

Read our Guide to Updating. Save your email receipt from your original purchase. It contains a link to download the theme, which should not expire. This link will always take you to the current version of the theme.

Which payment types do you accept? Can I use PayPal?

We accept Paypal and all major credit cards.

Can I test the BuddyBoss theme before purchasing it?

Yes! We’ve made it easy to test the theme with our online demo.

Does the BuddyBoss theme work with the latest versions of WordPress and BuddyPress?

Yes, we keep the BuddyBoss theme up-to-date and working with the latest versions of WordPress and BuddyPress. Our themes are developed and optimized for WordPress 3.2 or higher, and BuddyPress 1.2.8 or higher. Any version prior to that may have problems with some theme functionality.

Can I change the language of the theme?

The theme uses the default language files included with the BuddyPress plugin. You will need to use a BuddyPress language file.

Which browsers and operating systems do you test the themes on?

We test our themes on Internet Explorer 7+ and the latest versions of FirefoxSafari. and Chrome. Our themes will work on any operating system. The BuddyBoss theme does not support Internet Explorer 6, but it does provide a friendly message encouraging users to upgrade to a modern browser.

How frequently are your themes updated?

We update our themes if we discover bugs or if there is a new feature that we would like to add. We also update our themes to work with new versions of WordPress and BuddyPress. Read about theme updates →

Will the BuddyBoss theme work with my plugins?

Yes, the theme should work with most plugins. However we cannot guarantee that it will work with every specific plugin. There are thousands of WordPress plugins and hundreds of BuddyPress plugins, and it would be impossible to test our themes with every possible setup.

Can I use the BuddyBoss theme on multiple sites?

Yes, you can use all of our themes on an unlimited number of domains.

Can I remove the BuddyBoss link in the footer?

Yes, you can remove the credit link in the footer. However we do appreciate the links :)

How does the Wall Component work?

The Wall uses BuddyPress’ built-in Activity posts and cleverly uses them as interactive wall-to-wall posts. The Wall can be toggled on or off by the site administrator – if the Wall is turned off your site will revert to the default setup. If you enable the “Picture Gallery Component” in BuddyBoss 2.0 and above, you can upload images into the Wall as well.

What types of images and videos can users embed in Wall posts?

Standard image types (jpg, png, gif) can be uploaded in BuddyBoss 2.0 and above if you enable the “Picture Gallery Component”.

Images and videos can also be embedded from the following sites by pasting in the link to the image/video URL:

  • YouTube
  • Blip.tv
  • Vimeo
  • DailyMotion
  • Flickr
  • Hulu
  • Viddler
  • Qik
  • Revision3
  • Photobucket
  • Scribd
  • WordPress.tv

29 responses to Frequently Asked Questions

  1. Michael Eisenwasser (Admin) said on October 10, 2011 Reply

    Hi Harvey,

    Glad you like it.

    The text for those sections is hard-coded. You will need to edit the actual files. We plan on adding a .POT file for BuddyBoss specific text in a future update.

    You can find the text you want to edit in these files:
    sidebar-home-left.php
    members/single/member-header.php
    buddy_boss_wall.php
    registration/register.php

  2. Michael Eisenwasser (Admin) said on October 10, 2011 Reply

    I recommend making these kinds of updates in a child theme: http://www.buddyboss.com/child-themes/

  3. Michael Eisenwasser (Admin) said on October 12, 2011 Reply

    Those are generated by WordPress. Probably you will need to use a language file for WordPress itself.

    See this link: http://codex.wordpress.org/WordPress_in_Your_Language

  4. haz hazuki said on October 25, 2011 Reply

    please help,

    bought the theme everything works fine, upon clicking my profile i see only my name and when i click edit it says page dont exist.

    • Michael Eisenwasser (Admin) said on October 25, 2011 Reply

      @hazgalaxy

      It sounds like a permalink issue. Try resetting your permalinks in Settings > Permalinks.

      If that does not work, please post a thread for this in the support forum. This is a specific issue rather than an FAQ type of question.

  5. park said on October 30, 2011 Reply

    hi, is there an option for paid membership?

  6. Ben Aguilar said on November 21, 2011 Reply

    Hi!

    When someone posts something on a wall dosen’t get any notificaction (no email, no notificaction bar, etc.). How do I fix it?

    Thanks

  7. shahriyer said on November 27, 2011 Reply

    How can i show all the status update in home page from all users?

  8. Will Zell said on November 29, 2011 Reply

    I am using HeadwayThemes on a WordPress install. with that I have BuddyPress and S2Member engaged.
    I am not pleased with the BuddyPress signed-in area. The font is microscopic and faint and the CSS too complex to adjust. I looked into making a child theme but this is not for my skill level. I am now considering BuddyBoss and would like to know if this is a theme that will replace the default BuddyPress theme. With everything else that is going on in this site, will it interfere and cause everything to crash and burn?

  9. TJ Chester (Admin) said on December 1, 2011 Reply

    Will Zell, that is a very complex question. BuddyBoss is a majority of the default BuddyPress theme with the addition of a wall feature. Most files are copied over from its template. Feel free to play with our demo at http://www.buddyboss.com/demo

  10. MP Crosson said on December 6, 2011 Reply

    I have paid for the BuddyBoss upgrade and have my programmer doing some development. I want to import several opt-in member lists to populate the database, but d*mned if I can figure out how to do it! They are in both .csv and .xls formats.

    Can you help out? Thanks, Mike

  11. Myne Whitman said on December 17, 2011 Reply

    I want to know if there’s an admin options panel for this theme where I can tweak the style and look more easily? And what’s the estimated load on the server?

    • TJ Chester (Admin) said on December 18, 2011 Reply

      Myne,
      There is no admin option panel for easy theme tweaking. I do not know the terms of load you want but you can check out our demo at http://www.buddyboss.com/demo and do tests on that.
      -TJ Chester
      BuddyBoss Support Specialist

  12. Priye George said on December 23, 2011 Reply

    hello
    I am interested in starting up a site that allows user to predominantly post pictures ( if you can imagine something like FLIKR+Facebook(with less use of the wall.) Will this buddy press theme enable deactivation/hiding of writing on the wall, and leave the picture posting on wall activated??
    Will users st appear in a widget on the phomepage?

    • TJ Chester (Admin) said on December 28, 2011 Reply

      Priye,
      Since Adding a photo is a separate link from posting updates I am confident you can use BuddyBoss in this fashion. You can simply hide the post update form and only keep “Add Photo”.
      You can still have users appear in a widget on the home page if you desire. We can’t do development work for you but I can point you in the right direction and tell you some simple CSS to get the job done. Let me know how it works out for you.
      -TJ

  13. Jason B said on December 28, 2011 Reply

    I would love to see a color panel in the theme options. Just a simple way to edit the color of the background, widgets, etc, that would be amazing. = )

    • TJ Chester (Admin) said on December 28, 2011 Reply

      Jason,
      I would love to see that too. Perhaps with the release of the most recent IE browser it is more feasible, but unfortunately you are the only one to have requested this feature so far so it’s not likely to happen any time soon. Sorry. :-(
      -TJ

      • Lynn said on January 20, 2012 Reply

        I would also like to see a color panel in the theme options to make some customized changes. Would be great to have some more customs tweaks for this premium theme :) I’ll check the forum and see what has been discussed.

  14. Ross P said on December 30, 2011 Reply

    @TJ over the color panel thing, I’d also like to see this very much, it really is a must in all premium themes.

  15. Matt Hucke said on January 4, 2012 Reply

    Hi, first, great template.

    I see there may be some kind of drag and drop upload support for the image wall posting:

    Drop files here to upload

    Is there something I need to do to turn this on? How does this work?

    • TJ Chester (Admin) said on January 4, 2012 Reply

      Matt,
      It is not drag and drop. It is an AJAX upload link. There are 2 components of BuddyBoss, the wall feature and the picture feature. There’s not much to it.
      -TJ Chester
      BuddyBoss Support Specialist

  16. Malvin said on January 26, 2012 Reply

    Is this adsense compatible?

  17. Mike said on February 3, 2012 Reply

    When messing around on the demo site I notice when I go to my wall I see my updates but I also see the updates of this one guy who I added as a friend. Is that normal? Seems like I would maybe see his updates on the main wall news feed but not on my wall….right?
    Thanks

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