BuddyBoss Home – Web Support Forums Themes OneSocial theme Vendor Shops page FREEZES for some users

  • This topic has 10 replies, 5 contibutors, and was last updated 8 years ago by Donna.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Question

    #63106
    @conscious-crafties

    I really love the Vendor Shops page on my site:

    Crafties

    However, I am getting countless complaints from customers and Vendors who say the pages FREEZES for them and they can’t use it.

    I have checked and even users who pay for extremely good internet are having issues.

    Is there a way to improve page loading on this page (even if you need to simplify the page)?

    Many thanks,

    Karen

    Answers

    #63187
    @anve

    Hi @conscious-crafties,

    We’ll test the page on your site and revert back to you with a solution.

    Regards
    Anve

    #63250
    @conscious-crafties

    Thank you

    #63355

    Anonymous
    @

    Hi , I have checked your site which seems fine,

    http://tools.pingdom.com/fpt/#!/djVRGA/https://www.consciouscrafties.com

    For fast loading, You can also use any cache plugin to speedup your site.

    BuddyBoss Tutorials

    Regards

    #63402
    @conscious-crafties

    Hi Pallavi, yes I have no problem too.

    I had already added a cache plug in (before raising this ticket) but it had no improvement for the users who tell me this page is unusable still froze.

    Could you look into this further to see how you can improve page loading time – there are a lot of images which could be causing the page difficulties.

    Many thanks,

    Karen

    #63437
    @thehappycouponer

    Watching this thread for a response, too 🙂

    #63501
    @vapvarun

    Hi @conscious-crafties
    Placeholder images are not loading on https that’s why you have such issues, It already fixed and will be available inside next update.
    Mixed Content: The page at ‘https://www.consciouscrafties.com/crafties/’ was loaded over HTTPS, but requested an insecure image ‘http://placehold.it/135×150/ffffff/ffffff’. This content should also be served over HTTPS.
    Regards
    Varun Dubey

    #63581
    @conscious-crafties

    Hi @vapvarun that’s good news thanks for finding the problem. Do I need to do anything my end or just wait for the new update?
    Many thanks,
    Karen

    #63587
    @vapvarun

    Hi @conscious-crafties
    Please wait for next update, it should be release in next couple of days
    Regards
    Varun Dubey

    #64033
    @conscious-crafties

    Thank you so much! 🙂

    #64034
    @thehappycouponer

    Thank you 🙂

Viewing 11 posts - 1 through 11 (of 11 total)
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