Testimonials – writing is overlapping

[Karen Thomas]

Hi there,

I’ve just playing with the visual composer and noticed the writing overlaps when having more than one testimonial (I’m using Safari on my mac)

See screenshot and can also be found here:

Beautiful crafts handmade by Spoonies or Carers

You have to click on the 2nd person to recreate the problem.

Many thanks,

Karen

[Karen Thomas]

Could I have an update on this please? (raised on 4th march and still no answer) 🙁

[Anve S.]

Hi @conscious-crafties ,

I extremely apologize for this delay . We will test the issue on your site and will respond you asap .

Regards
Anvi

[Karen Thomas]

Thank you! 🙂

[Anve S.]

Hi @conscious-crafties,

I have checked on your site and it is clearly a js issue which is activating both testimonial at the same time.
I would recommend you to contact visual composer plugin developers regarding this one .

Regards
Anve

[Karen Thomas]

As I bought the VC license through yourselves is this something you can discuss with their developers? I have just checked and I would have needed to buy the license from them directly to obtain support

[Anve S.]

Hi @conscious-crafties,

Visual Composer is a bundled product with theme, and each time you will get updates from our side. Inorder to get support from vc composer if you want to keep your own license key you can buy Visual Composer from codeCanyon.net. Else we can add this problem in our suggestion list and will try to find out what’s wrong with the js .

Regards
Anve

[Karen Thomas]

I thought I’d paid for the licence as part of the bundle 🙁

Can you add this to your suggestion list please?

Many thanks,

Karen

[Varun Dubey]

Hi @conscious-crafties

We can not provide license for VC, It’s not our product.
If you need additional support for VC you will need your own license from Codecanyon.

Regards
Varun Dubey

[Karen Thomas]

Can you add to your suggestion list to look at please? Many thanks

[Varun Dubey]

Hi @conscious-crafties,
Nothing need to be done for this from our side, and it will also be license violation if we sell their license keys.

Regards
Varun Dubey

[Karen Thomas]

Do you not have a relationship with Visual Composer developers to let them know there is a bug they need to fix? Thanks

[Varun Dubey]

Hi @conscious-crafties,
Please wait for couple of days, We will report them. I can not provide any eta on it.

Regards
Varun Dubey

[Karen Thomas]

Thank you