BuddyBoss Home – Web Support Forums Themes Boss. theme RTMedia Activity URL Preview not working in mobile

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  • Question


    I am using the RTMedia Activity URL Preview which works great. I noticed it wasn't working on mobile devices. I deactivated all of the plugins and still the same issue. I was about to send in a support ticket to rtcamp when I decided to changed the theme to the 2015 theme. When I did this, it started working on the mobile device. So, there is something in buddy boss that is not allowing it to work when it goes into mobile mode. Any ideas?



    Hi @randomtheo, Please list you active plugin list
    Varun Dubey


    BP Group Activities Notifier
    BP Messages Tool
    BP Profile Search
    BuddyBoss Wall
    Deactivate | Edit | Settings
    BuddyBoss Wall
    BuddyPress Activity Comment Notifier
    BuddyPress Compliments
    BuddyPress Edit Activity
    BuddyPress Follow
    BuddyPress Forum Editor
    BuddyPress Global Search
    BuddyPress Group Email Subscription
    BuddyPress Message Attachment
    BuddyPress Reorder Tabs
    BuddyPress Simple Events Pro
    BuddyPress Xprofile Custom Fields Type
    Disable Google Fonts
    Email Login
    Fix Image Rotation
    GD bbPress Attachments
    Gravity Forms
    Gravity Forms User Registration Add-On
    Hide This
    Invite Anyone
    Jetpack by WordPress.com
    OIO Ad Manager
    Optimize Database after Deleting Revisions
    P3 (Plugin Performance Profiler)
    Page Builder by SiteOrigin
    Regenerate Thumbnails
    Remember Me Controls
    rtMedia Activity URL Preview
    rtMedia Direct Download Link
    rtMedia Docs and Other files
    rtMedia for WordPress, BuddyPress and bbPress
    SiteOrigin Widgets Bundle
    Tabby Responsive Tabs
    Username Changer
    WP Adverts
    WP Rocket
    Yoast SEO



    Hi @randomtheo, Thanks for the details we will replicate the issue and get back to you.


Viewing 4 posts - 1 through 4 (of 4 total)
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