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  • Question

    July 30, 2015 at 3:55 pm #43615

    sauntvalerian
    @sauntvalerian

    I’m using the excellent TimeZoneCalculator plugin (https://wordpress.org/plugins/timezonecalculator/) to display a nice world clock on one of my sites. I’ve encountered a conflict between BB Media and the time zone plugin. I’m reporting this issue to you guys and the other plugin developer, so maybe we can find a solution for it.

    That support thread is here: https://wordpress.org/support/topic/conflict-with-buddyboss-media-plugin

    The time plugin does an ajax to update and refresh the clock display with the current time. The time between calls can be set manually, I keep it set at 30 seconds to ensure it always displays the accurate time. The issue that occurs is that if a user has an image enlarged in the lightbox to view, or is cycling through a series of images, when the time plugin fires its ajax update, the screen gets wiped and it only displays the website background.

    I remember in previous versions of BB Media this was occurring with other ajax stuff too, but I can’t remember what the fix was.

    Can you guys assist me in troubleshooting this out, please?

    Answers

    August 2, 2015 at 9:18 am #43751

    Alyssa
    Participant
    @alyssa-buddyboss

    @sauntvalerian I’ll need to have Varun help you with this one.

    August 3, 2015 at 3:07 am #43824

    Varun Dubey
    @vapvarun

    Hi @sauntvalerian, I have noticed the issue, need some time to resolve it.

    Regards

    August 9, 2015 at 8:16 am #44080

    Varun Dubey
    @vapvarun

    Hi @sauntvalerian, developers are still working on it. I will notify you as i will get updates from them.
    Regards
    Varun Dubey

    August 10, 2015 at 8:52 am #44133

    sauntvalerian
    @sauntvalerian

    Thank you for the update @vapvarun – I look forward to learning what you come up with.

    September 5, 2015 at 9:22 am #45775

    sauntvalerian
    @sauntvalerian

    @vapvarun – where you ever able to find a resolution for this?

    September 5, 2015 at 2:55 pm #45800

    Alyssa
    Participant
    @alyssa-buddyboss

    @sauntvalerian it is still on the to do list, we had a very urgent issues we had to get fixed and still working on. We will get to this as soon as we can. Sorry for the delay.

    November 25, 2015 at 9:36 am #52714

    Varun Dubey
    @vapvarun

    Hi @sauntvalerian , It is fixed in our 3.1.1 version
    Please cross check and if you are still facing issues Please let us know
    Regards
    Varun Dubey

    November 30, 2015 at 9:38 am #53169

    sauntvalerian
    @sauntvalerian

    @vapvarun – Thank you for this, I’ve tested it and it is all working smoothly. Thanks for the great support, this is resolved!

    November 30, 2015 at 11:05 am #53186

    Varun Dubey
    @vapvarun

    Thanks @sauntvalerian,
    I will close this topic, feel free to open new topic for any further queries.
    Regards
    Varun Dubey

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