What Is the Community Engagement Ladder and How Do You Use It to Increase Engagement in Your Online Community | Topic Explainer

In today's episode I'm gonna dive into Community Engagement and tell you about

• What actually is community engagement, what defines it, and is it the same for everyone?
• What community engagement is, and what it is not! (Hint: Engagement is NOT a measure of success ?)
• The 5 steps up the ladder of community engagement and what types of activity needs to happen at each stage for each group of members.

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• Transcript