Introduction
Your BuddyBoss subscription gives you access to powerful tools and services—including software updates, support, and the ability to publish and maintain your website or mobile app. But what happens if your subscription expires? This article outlines exactly what you’ll lose and what actions you may need to take.
Access to Product Features Will Stop
Once your subscription expires, your product license becomes inactive. This applies to all BuddyBoss subscriptions—whether for the BuddyBoss Theme, Platform Pro, BuddyBoss App, or any associated plugins.
You will lose access to:
- Important security updates
- Performance and bug fixes
- New product features
- Feature enhancements
- The latest product versions
- Licensed features
These updates are essential for keeping your site or app running smoothly and securely.
Support Access Paused
When your license expires, access to BuddyBoss support will be temporarily discontinued. If you run into any issues with your website or mobile app, our team will be able to assist you again once your subscription is renewed.
BuddyBoss App: Your Mobile App Will Stop Working
If your BuddyBoss App subscription expires:
- Your published mobile app will no longer function
- Your license cannot be reactivated—you will need to purchase a new subscription if you want to continue using the app
This includes any connected publishing, review, or Done For You services related to your mobile app.
Automatic Renewals and Early Cancellations
All BuddyBoss subscriptions auto-renew by default. If you cancel your subscription:
- You will retain access until the end of your current billing cycle
- No refund will be provided for unused time after cancellation
- Cancellation requests must be sent via email to our support team
Re-Subscribing After Expiry
If your subscription expires and you wish to regain access to updates and support:
- You will need to manually purchase a new license
- Your original subscription cannot be reactivated once expired
Troubleshooting and FAQs
Q: Will my website stop working if my BuddyBoss Theme license expires?
A: No. Your current installation will still work, but you won’t receive updates or support.
Q: What happens to my mobile app if the BuddyBoss App subscription expires?
A: Your mobile app will stop working. A new subscription must be purchased to re-launch the app.
Q: Can I renew my license after it expires?
A: No. Expired licenses cannot be reactivated. You’ll need to purchase a new license.
Q: Do I get a refund if I cancel early?
A: No. Refunds are not provided for early cancellations after the 14-day money-back period.
Q: Can I still access documentation or the BuddyBoss Academy after expiry?
A: Access may be limited or restricted depending on your product and license status.
