How to Send Bulk Messages to Users in BuddyBoss

Introduction

BuddyBoss includes a Group Messaging feature that lets group members and site administrators send messages to all users within a group at once. This is ideal for announcements, event reminders, or any communication targeting a specific subset of your community.

Create or Use an Existing Group

  1. In WordPress admin, go to BuddyBoss Dashboard > Groups.
  2. Click New Group to create a new group, or select an existing group you want to message.
  3. Ensure the group’s Privacy and Member Approval settings match your needs (e.g., Public vs. Private).

Send a Bulk Message via Group Messaging

  1. Navigate to the group’s front-end page (e.g., example.com/groups/your-group-name).
  2. Click the Messages tab within the group navigation.
  3. Enter your Message.
  4. Click Send Message.
    • All group members will receive the message in their BuddyBoss inbox.

Send Site-Wide Announcements (Admins Only)

  1. Go to BuddyBoss Dashboard > Settings > Notices
  2. Add a new notice. Fill in the Subject and Content.
  3. Slick Publish Notice to broadcast.

Troubleshooting and FAQs

Q: I don’t see the “New Message” button—what’s wrong?
A: Ensure you’re a group member or an admin. Non-members can’t send group messages. Also verify the group’s Messaging component is enabled under BuddyBoss Dashboard > Components.

Q: Members report they didn’t receive the message—why?
A:

  • Check BuddyBoss Dashboard > Messaging > Settings for message retention limits.
  • Ensure your email notifications for messages are configured under Settings > Emails.

Q: Can I schedule bulk messages?
A: Out of the box, scheduling isn’t available. Use a plugin like “WP Crontrol” with custom code to automate message-sending at specific times.

Q: How can I include non-group members in a message?
A: Use the site-wide announcement feature or create a dedicated “Announcements” group and add all desired users to it.

Q: Are attachments supported in bulk messages?
A: Yes. You can attach images, PDFs, or other file types up to your WordPress upload limit. If attachments fail, increase upload_max_filesize and post_max_size in your PHP settings.

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