How to Cancel My BuddyBoss Product Subscription

Introduction

If you’re using a BuddyBoss monthly or yearly subscription, you can cancel at any time. This article explains how to cancel your subscription, what happens after cancellation, and what access you will lose when your license expires.

Cancelling Your Subscription

1. You may cancel your subscription at any time by contacting our support team via email.
2. Once your cancellation request is processed, your subscription will be cancelled immediately or remain active until the end of your current billing cycle, depending on your request.
3. You will not be billed again, but no refunds will be issued for the remaining time on your subscription.
   

What Happens After Cancellation

When your subscription is cancelled:

• Your product license becomes inactive
• You will lose access to Future software updates, including:
  
  • Security patches
  • Performance improvements
    New features and enhancements
    
• You will lose access to Licensed features (For BuddyBoss Theme, BuddyBoss Pro License)
• Your app will stop working (For BuddyBoss App Licenses)
• Support Access – Access to BuddyBoss support will be temporarily discontinued. Our team can assist with technical issues or questions again after you renew your subscription.

No Refunds for Early Cancellation

• Subscriptions are billed in advance.
• Refunds are not issued for early cancellation or unused time remaining on the license.

Special Note on Themes & Plugins

If you purchased a theme or plugin (e.g., BuddyBoss Theme, Platform Pro, Boss Theme, etc.), you are covered by our 14-day money-back guarantee.

• Contact us within 14 days of purchase for a full refund.
  

Troubleshooting and FAQs

Q: How do I cancel my subscription?
A: Email our support team with your cancellation request. We’ll take care of the rest and confirm your subscription has been cancelled.

Q: Will I receive a refund for the unused time on my subscription?
A: No. Cancellations take effect at the end of the current billing period, and we don’t issue partial refunds.

Q: What access do I lose after cancellation?
A: You’ll lose access to all future updates and customer support once your current subscription expires.

Q: Can I still use the product after cancellation?
A: You can continue to use the current version installed on your site, but you won’t receive new features, bug fixes, or assistance from our support team.

Q: What if I cancel within 14 days of purchasing a theme or plugin?
A: You are eligible for a full refund under our 14-day money-back guarantee.