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How to Determine if How many devices is Linked to a BuddyBoss App User Account

Introduction

Monitoring device logins and app installations is essential for managing user activity on your BuddyBoss App account. You can track which devices have logged in by a specific account and check if users have installed your app. With direct database queries or the built-in Devices tab in user profiles, you’ll gain valuable insights that help you maintain security and optimize user engagement on your BuddyBoss Platform.

Querying the Database Directly

  1. Log in to your server backend or contact your hosting provider to access your site database.
  2. Find the table named _bbapp_user_devices. This stores records of all devices that have logged in by user account.

Note: You can access the database through the server backend. You can also contact your hosting provider to help you access your site database.

Using the User Profile Devices Tab

  1. Navigate to the Dashboard > Users > All Users.
  2. Click on a user’s profile and select the Devices tab to see all devices that have been used to log in.
  3. Use the logout option available in the Devices tab to log the user out of all devices if needed.

Troubleshooting and FAQs

Q: What should I do if I cannot access the device records in the database?
A: Ensure that you have the necessary backend access or contact your hosting provider for assistance with accessing your site database.

Q: Can I log out a user from all devices using the BuddyBoss App?
A: Yes. When viewing a user’s profile, click the Devices tab and use the logout option to terminate all active sessions.

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