How to Handle Dormant Developer Account: Inactivity Notice

Introduction

If you receive a notice from Google (via email or on Play Console) stating your developer account is inactive, it means Google has marked it for closure due to inactivity. The email will outline the steps you must take and provide a deadline. Failure to comply will result in permanent account closure and forfeiture of the registration fee.

Verify Your Contact Details

1. Sign in to Play Console.
2. Go to the Account Details page (All apps > Account details) and complete the email and phone number verification.
3. Click Save.
   

Publish or Update an App

1. Create and publish a new app, or publish an update to an existing app on Google Play.
   
2. If you’re not ready to go public, use Internal app sharing, internal testing, or closed testing to upload your app without making it generally available.
   

Note: Using internal or closed testing lets you upload builds safely while you finalize features—Google will consider your account active once any build is published to a testing track.

Troubleshooting and FAQs

Q: What if I miss the deadline outlined in the email?
A: Google will permanently close your developer account, and the registration fee will not be refunded.

Q: Where can I find more details on this process?
A: See Google’s official guidance: https://support.google.com/googleplay/android-developer/answer/11605267?hl=en