Introduction
The 404 page featured image can be any dimensions, but to ensure proper display within the theme’s layout, it should not exceed a 1200 px maximum width. This guide covers the recommended size and file formats.
Recommended Image Size and File Type
- Maximum Width: 1200 px (height can scale proportionally)
- File Types: JPG or PNG (standard web formats supported by WordPress.

Troubleshooting and FAQs
Q: My image looks blurry or pixelated—what should I do?
A: Make sure your source image is at least 1200 px wide. If you need crisp display on high-DPI (retina) screens, consider uploading at 2× width (2400 px) and let the browser downscale.
Q: The image is getting cropped—how can I adjust it?
A: Check your theme’s CSS for any fixed height or aspect-ratio settings on the 404 template. You can override them via Theme Options > Custom Codes > CSS.
Q: Will larger files slow down my 404 page?
A: Yes—optimize images for the web (compress to under 200 KB) using tools like TinyPNG or ImageOptim before uploading.