Can I Pause my BuddyBoss App Subscription?

Introduction

Managing your BuddyBoss App subscription allows you to optimize your resources when you’re not actively using the service. This article explains how you can pause your subscription at no additional cost, delaying your renewal date, and outlines the differences between yearly and monthly licenses. It also explains the limitations you will experience while your subscription is paused.

When to Pause your BuddyBoss App subscription

1. If you have an active BuddyBoss App license and are not using it, you can pause your subscription without any extra charge. Pausing delays the renewal date, giving you flexibility.
   

License-Specific Pause Duration

1. For a yearly BuddyBoss App license, you can pause your subscription for up to 6 months within a 12-month period.
2. For a monthly BuddyBoss App license, you can pause your subscription for up to 3 months within a 12-month period.
   

What to Expect When Paused

1. While your subscription is paused, you will lose access to customer support, product updates, and the ability to create app builds.
2. If your mobile app is published, it will stop functioning until your subscription is reactivated.

How to Request a Pause

1. You may request to pause your BuddyBoss App subscription by contacting our support team via our Support Helpdesk or by email..

Troubleshooting & FAQs

Q: Can I pause my subscription indefinitely?
A: No, there are limits based on your license type—up to 6 months for yearly licenses and 3 months for monthly licenses within a 12-month period.

Q: What happens to my app if I pause my subscription?
A: The mobile app will cease to function while the subscription is paused. Reactivating your subscription will restore app functionality.

Q: Is there any cost associated with pausing my subscription?
A: No, pausing your subscription is free, but it will delay your renewal date.

Q: Will I still receive support or updates when my subscription is paused?
A: No, access to customer support, product updates, and app build capabilities will be unavailable while your subscription is paused.