How to Resolve Build Uploading Error – Authorization Issues (Wrong Credentials)

Introduction

This explains how to fix build uploading errors caused by authorization issues with incorrect credentials. You will learn how to regenerate an App-Specific Password and update your Apple Account details in the BuddyBoss Platform’s Upload Configuration section. Following these steps ensures that your app builds connect properly and upload without error.

Regenerate Your App-Specific Password

1. Open your web browser and sign in to appleid.apple.com using your Apple ID.
2. In the Sign-In and Security section, select App-Specific Passwords.
3. Click Generate an app-specific password or the blue Add button (plus sign icon), then follow the on-screen instructions.
4. Once the new password is generated, copy it to your clipboard.
   

Update the Upload Configuration in BuddyBoss

1. Log into your Dashboard in your WordPress admin.
2. Navigate to BuddyBoss App > Configure > iOS Settings.
3. Scroll down to the Upload Configuration section.
4. Ensure you have selected the correct Apple Account ID.
5. Paste the newly generated app-specific password into the App-Specific Password field.
6. Click Save Settings to update the configuration.

Note: Any time you change or reset your primary Apple ID password, all existing app-specific passwords are automatically revoked to protect your account’s security. You will need to generate a new app-specific password and update it in BuddyBoss.

Troubleshooting and FAQs

Q: Why am I receiving a build uploading error?
A: The error typically indicates that your app-specific password is incorrect or has been revoked. Regenerate the password and update your configuration as described above.

Q: What should I do if I reset my Apple ID password?
A: Resetting your Apple ID password automatically revokes all app-specific passwords. Generate a new one and update it in the Upload Configuration section of BuddyBoss.

Q: Where can I find more information on app-specific passwords?
A: For additional guidance, refer to the detailed tutorials in the BuddyBoss documentation or contact our support team via the Help Desk.