Ever wonder why some apps just stick with you, while others get deleted after a day? It’s all about mobile app engagement.

In today’s crowded app stores, just getting people to download your app isn’t enough. You need to give them a reason to come back, again and again. This article will walk you through some smart ways to keep users interested and make your app a must-have on their phones.

Key Takeaways

  • Making your app fun with game-like features can really get users hooked.
  • A smooth start for new users helps them understand and use your app right away.
  • Sending messages that feel personal makes users feel special and keeps them coming back.
  • Giving users a place to connect with each other inside your app builds a strong community.
  • Regular updates show users you care about their experience and keep the app feeling fresh.

1. Use Gamification To Make Your App More Engaging

mobile app engagement strategies  Gamification
Gamification

You want to make your app Engaging? Then let’s talk about gamification. 

We all like a little challenge, a bit of recognition, and a clear sense of progress. Gamification uses these elements to make your app more engaging.

  • Competitive and Social UX: People are social creatures. Leaderboards, challenges with friends, anything that lets users compare themselves (in a friendly way!) can boost engagement.
  • Clear and Visible Progress: Nobody likes feeling lost. Show users how far they’ve come and what they need to do next. Progress bars, levels, anything that makes progress tangible.
  • Rewards for Participation: Rewards don’t have to be huge. Small tokens of appreciation can go a long way. Think badges, points, virtual currency – anything that makes users feel valued.

See how BuddyBoss integrates with gamification tools like GamiPress- Read Here

2. Simplify Onboarding For Better Retention

Okay, so onboarding. It’s super important. Think of it like the first impression your app makes. Mess it up, and users are gone. Nail it, and you’ve got them hooked. It’s that simple.

A smooth onboarding flow is key to retaining new users. If people can’t figure out how to use your app quickly, they’re not going to stick around. Nobody has time for complicated apps these days.

Don’t forget these:

  • Keep it short and sweet. No one wants to sit through a 10-minute tutorial.
  • Highlight the core features. Show users what your app can do for them.
  • Make it interactive. Let users learn by doing, not just by watching.
  • Personalize the experience. Tailor the onboarding to each user’s needs and interests.

Remember LinkedIn’s progress bar. After they implemented a progress bar to encourage profile set-ups, conversions increased by 55%! That’s a huge win just from making the onboarding process more engaging.

Also, consider how many steps it takes to create an account. Every added step of onboarding results in a 20% increase in user churn! So, the easier you make it to sign up, the better.

3. Increase Engagement With Personalized Messaging

Personalized Messaging
Personalized Messaging

Personalized messaging is all about making your users feel seen and understood.

Generic messages are like junk mail  easily ignored. But a message tailored to a user’s specific interests or behavior? That’s something they’re more likely to pay attention to.

Personalized messaging can significantly boost user engagement and satisfaction.

But why does it matter?

It shows you value your users’ time and attention.

It makes your app feel more like a personal assistant than just another app.

It can lead to higher conversion rates and increased loyalty.

Think about how you can use data like location, past behavior, and preferences to create messages that resonate with each individual user. 

For example, if a user frequently browses a certain category of products, you could send them a notification about a sale in that category. Or, if a user hasn’t used your app in a while, you could send them a personalized welcome back message with a special offer.

Here’s a simple example of how personalization can make a difference:

Personalization in Email Scenarios

ScenarioGeneric MessagePersonalized Message
Abandoned CartDon’t forget about your cart!Still thinking about that blue sweater? It’s waiting for you!
New User OnboardingWelcome to our app!Welcome, [User Name]! Ready to explore [Specific Feature Based on Initial Interest]?
Location-BasedCheck out our new deals!Welcome to [City]! Enjoy 15% off at [Local Restaurant]!

By taking the time to personalize your messaging, you can create a more engaging and rewarding experience for your users, which can lead to increased loyalty and long-term success.

BuddyBoss App

From push notifications to private groups BuddyBoss App have it all.

4. Build Loyalty With An In-App Community

You want people to actually use your app, right? One way to do that is to build a community right inside it. It sounds like a big deal, but it doesn’t have to be. 

People are already on their phones, already using your app… why not give them a place to connect with others who are doing the same thing?

Users who can connect with friends inside your app are more likely to keep coming back. It’s just human nature. We like to share experiences, get opinions, and feel like we’re part of something.

There are a few ways to approach this. You could add a dedicated community section, or even just in-app chat functionality. Let the community grow organically. You might be surprised at what happens. Think about it like this:

  • Forums where users can ask questions and share tips.
  • Groups based on interests or goals related to your app.
  • Leaderboards and challenges to encourage friendly competition.

It’s all about creating a space where people feel welcome and encouraged to interact. If you do it right, you’ll see a big boost in user engagement and retention.

Want to build an app your community will actually use? Try the demo.

5. Reward Users With A Tiered Loyalty System

I think we all know the basics of loyalty systems, but let’s really think about how to make them work.

What makes you stick with a loyalty program? Is it just the discounts? Or is it the feeling of progress, the sense of accomplishment as you climb the ranks? It’s usually a mix of both, right? So, how do we build that into our apps?

Clearly Defined Tiers: Make it super obvious what the tiers are and what you need to do to get to the next one. No one wants to hunt for that information.

Meaningful Rewards: The rewards have to be worth the effort. A 1% discount on something no one wants isn’t going to cut it. Think exclusive content, early access, or even just bragging rights.

Gamification Elements: Add points, badges, or progress bars to make it feel like a game. People love seeing that number go up.

Tiered loyalty programs are a great way to reward your most engaged users. It’s a way to show them that you appreciate their loyalty and encourage them to keep coming back. Plus, it can be a great way to boost user referrals and get new people into your app.

Let’s look at an example. Imagine a language learning app. The tiers could be something like:

Learning App Reward Tiers

TierRequirementsRewards
BeginnerJust sign up!Access to basic lessons.
IntermediateComplete 5 lessons per week for a month.Unlocks intermediate lessons, removes ads.
AdvancedComplete 10 lessons per week for 3 months.Access to advanced lessons, personalized feedback, community access.
FluentComplete all lessons and pass a test.Certificate of fluency, featured on the app, exclusive content.

See how the rewards get better as you climb the tiers? That’s the key. You want people to feel like they’re actually getting something valuable for their effort. And don’t forget to personalize the experience! Use data to tailor the rewards to each user’s interests and goals. That’s how you create a loyalty program that people actually care about.

6. Enhance Engagement With Custom Avatars

Custom avatars? They’re a bigger deal than you might think. It’s all about letting users express themselves and feel more connected to your app. 

A generic profile picture is boring. A custom avatar? That’s personality.

Giving users the ability to create and use custom avatars can significantly boost engagement. It’s a simple way to make your app feel more personal and less like just another piece of software. People like to feel unique, and avatars help them do that.

Why you should consider adding custom avatars:

Increased User Engagement: People spend time creating and tweaking their avatars.

Stronger Sense of Identity: Users feel more connected to their profiles.

Improved Community Interaction: Avatars make it easier to recognize and remember other users.

There are tons of ways to implement this. You could offer a simple avatar builder with basic customization options, or go all-out with detailed character creation tools. The key is to make it fun and easy to use. 

Games like The Sims or even something simple like Bitmoji – people love playing around with these things. For effortless personalization, consider integrating with third-party avatar services.

7. Competition: Motivate Users With Challenges And Leaderboards

Competition can be a fantastic way to boost user engagement. It’s human nature to want to win, and apps can tap into that desire to keep users coming back for more. 

Competition helps frame tasks and give users purpose. This is especially important for apps where the core functionality involves repetitive actions. 

Studies have shown that introducing a competitive element can significantly increase the likelihood of users completing tasks. 

For example, a fitness app could have leaderboards showing who’s walked the most steps, or a language learning app could rank users based on their quiz scores.

Any app can implement competition. Consider mobile app engagement strategies to keep users consistently finding value in the app. Here are some ways to incorporate competition:

  • Leaderboards: Display top performers to encourage others to strive for the top spot.
  • Challenges: Create time-limited challenges with rewards for completion.
  • Tournaments: Organize regular tournaments where users can compete against each other in real-time.

Shared mobility app Forest rewards users who save the most CO2 by riding their e-bikes. By giving away prizes for winners, HumanForest is incentivizing user engagement, as well as avoiding 20 tonnes of carbon emissions in just 1 week!

8. Guide Users With Helpful Empty-State Messages

Empty states aren’t exactly the most thrilling part of app design, but trust me, they’re important. 

What does a user see when they first open your app, or when they clear their inbox, or when there’s no data to display? That’s your empty state. It’s a chance to guide them, delight them, and keep them engaged.

Instead of just showing a blank screen or a boring “No items found” message, use this space wisely. Here’s why:

  • First impressions matter. A well-designed empty state can make your app feel polished and user-friendly right from the start.
  • Guidance is key. Tell users what they can do next, whether it’s inviting friends, creating a new project, or exploring features.
  • Branding opportunity. Use your brand’s voice and visuals to create a memorable and positive experience, even when there’s nothing to show.

So, don’t neglect those empty states! They’re a small detail that can make a big difference in user engagement.

9. Automate Engagement With Smart Chatbots

A close up of a smiling customer interacting with a chatbot

Chatbots are becoming a pretty big deal in mobile engagement. People want answers fast, and they want them now

Forget waiting on hold or sifting through endless FAQs. Chatbots can provide instant support and information, making users way happier.

Chatbots can handle a huge chunk of customer inquiries, freeing up your human agents to deal with more complex issues. It’s all about efficiency and making sure users get what they need without the hassle.

Here’s why chatbots are a smart move:

  • Instant Support: Users get immediate answers, no waiting required.
  • Cost-Effective: Chatbots can handle many inquiries, reducing the need for a large support team.
  • Improved User Experience: Quick and easy access to information makes users happier and more engaged.

Mastercard is using chatbots to increase customer engagement. Far from being used only for complaints, Mastercard customers can converse with the bot to ask just about anything! Slush, a tech events organization, implemented the chatbot “Jenny”. In no time, the bot took on a whopping 67% of all support requests and created 55% more conversations! In short, one simple chatbot can show you how to increase user engagement!

10. Grow Your App With A Referral Program

User Referrals
User Referrals

People trust recommendations from friends way more than any ad you throw at them. It’s like, if your buddy tells you about this awesome new coffee shop, you’re probably gonna check it out, right? Same deal with apps.

A solid referral program can seriously boost your user base. But it’s gotta be done right. You can’t just slap something together and hope for the best. It needs to be easy to use, rewarding, and actually worth people’s time.

The truth is people are busy. They’re not gonna jump through hoops to refer a friend unless there’s something in it for them. So, make it simple, make it worth it, and watch those referrals roll in. It’s all about tapping into that network effect.

Don’t forget these things:

Make it easy to share. The referral process should be seamless and straightforward.

Offer incentives for both the referrer and the referee. Double-sided rewards are the way to go.

Promote your referral program within the app and through other channels like email and social media.

Think about how bill-splitting features and fast transfers are more valuable if the user’s friends use their app too. That’s the power of referrals!

To boost referral marketing, you need to make it accessible and rewarding. Don’t forget to continuously test different strategies to see what works best for your audience.

11. Connect With Users Through Your App’s Story

Every app has a story, whether you explicitly tell it or not. Think about it: what problem does your app solve? Why should users care? Crafting a compelling app story can significantly boost mobile app engagement.

A well-defined app story helps users understand the value proposition and creates an emotional connection, leading to increased loyalty and engagement.

Here’s how you can think about your app’s story:

  1. The Origin: What inspired the creation of the app? Was there a personal frustration or a market need you identified?
  2. The Mission: What is the app trying to achieve? What impact does it want to make on its users’ lives?
  3. The Values: What principles guide the app’s development and operation? Are you committed to privacy, simplicity, or innovation?

By weaving these elements into your app’s messaging and design, you can create a narrative that resonates with your target audience. This makes your app more memorable and engaging.

12. Reduce Drop-Offs With Smoother Registration

You want users in your app, but nobody loves filling out forms. So, how do you make it less painful and more effective? Let’s talk about it.

First off, keep it simple. Seriously. The fewer fields, the better. Only ask for what you absolutely need. Name and email might be enough to start. You can always get more info later.

Consider these points:

  • Social Login: Let people sign up with their existing accounts (Google, Facebook, etc.). It’s way easier than creating a new password they’ll forget anyway.
  • Progressive Profiling: Don’t ask for everything at once. Gather data gradually as users interact with your app. It feels less intrusive.
  • Mobile-First Design: Make sure your registration forms are easy to use on small screens. Big buttons, clear labels, and auto-fill are your friends.

Think about the user’s perspective. What’s in it for them? Why should they bother creating an account? Make the benefits clear. Highlight the value they’ll get from being a registered user. Maybe it’s personalized content, exclusive features, or the ability to save their progress.

Also, think about timing. Don’t force registration before users even get a chance to see what your app is about. Let them explore a bit first. Then, when they’re hooked, gently nudge them to sign up. It’s all about finding the right balance between getting users in and scaring them away.

13. Simplify Decisions With Action-Driven Designs

People are bombarded with information daily, often unsure what to do with it. Overwhelming users can lead to the paradox of choice, where more options decrease the likelihood of a decision, and Hick’s Law, where decision time increases with each choice. Both can hurt user engagement.

To avoid overwhelming users, focus on action, not just information. Keep it simple: one screen, one action.

To create an action-focused UX:

  • Prioritize key actions: Make the most important actions obvious and easy to complete.
  • Reduce choices: Limit the number of options presented to users at any given time.
  • Guide users: Provide clear instructions and helpful prompts to guide users through the app.

Consider this example:

UX Design Comparison: Information-Focused vs Action-Focused

StepInefficient UX (Information-Focused)Action-Focused UX
1Presents a list of featuresAsks user to set a goal
2Explains each feature in detailGuides user to track progress
3Asks user to sign up for notificationsPrompts user to share achievements

By focusing on actions, you can create a more intuitive and engaging experience that encourages users to take the next step.

14. Help Users Discover Key Features

It’s easy for users to miss out on some of the best parts of your app. They might not even know a feature exists, or they might not understand how it can help them. That’s where feature discovery comes in. The goal is to make sure users are aware of and can easily access all the cool things your app can do.

One of the biggest problems is that only a small percentage of features actually get used. I read somewhere that just 12% of a product’s features attract the majority of user engagement. So, how do you make sure your users aren’t missing out?

Here are a few ideas:

  • Highlight in App Store Description: Make sure your app store description clearly outlines the key features. Use screenshots and videos to show them in action.
  • Welcome Screens and Onboarding: Use your welcome screens and onboarding flow to introduce new users to the most important features. Keep it short and sweet, and focus on the benefits.
  • In-App Notifications: Use in-app notifications to point out features that users might not be aware of. Make sure the notifications are relevant to what the user is currently doing.

Think about it like this: you’ve built a house with all sorts of amazing rooms, but you haven’t put up any signs. 

People are just wandering around, using the living room and the kitchen, but they have no idea there’s a home theater or a game room upstairs. Feature discovery is about putting up those signs and guiding people to all the cool parts of your app.

15. Keep Users Coming Back With Frequent Updates

Would you keep using a tool that’s broken or outdated? Probably not. Regular updates are essential for keeping users engaged and happy. They show you’re actively working on improving the app, fixing bugs, and adding new features.

Outdated apps are more vulnerable to security threats, and nobody wants their personal data at risk. Regular updates patch those vulnerabilities and keep your users safe. 

Plus, updates can improve performance, making the app faster and more reliable. Who doesn’t want a smoother, quicker app experience?

A few things to remember:

  • Bug fixes are crucial. Nobody likes a buggy app. Address those issues quickly.
  • New features keep things interesting. But make sure they’re actually useful and not just fluff.
  • Performance improvements are always welcome. A faster app is a better app.
  • Communicate what’s changed. Let users know what’s new and improved in each update. This can be done through in-app notifications or release notes.

Conclusion on Mobile App Engagement Strategies

So, we’ve gone over a bunch of ways to get people to stick with your app. It’s not just about getting them to download it, right? It’s about making them want to come back, again and again. 

if your app is just sitting there, not really doing anything for folks, they’ll probably forget about it pretty fast. But if you make it fun, useful, and maybe even a little bit personal, then you’ve got something good going on. It takes some work, sure, but seeing those users actually using your app, that’s the real win. 

Frequently Asked Questions

What Does “User Engagement” Mean For My Mobile App?

It means how many people use your app and how often. It’s about how much they click, look at things, and interact with your app. The more they do this, the more successful your app is.

Why Is A Mobile App Engagement Plan Important?

You need a plan to keep people using your app because if they like it, they’ll tell others. Also, people who use your app a lot are more likely to spend money on it and stick around longer.

How Can I Tell If Users Are Really Engaged With My App?

You should look at how many people use your app every day or month, how long they stay on it, and how often they come back. Also, see which parts of your app they use the most.

How Do I Create A Good Mobile App Engagement Plan?

Start by figuring out what your app needs and what your users want. Get feedback from them and look at data. This helps you make a plan that makes your app easy and fun to use.

How Do I Keep Track Of How Well My Engagement Plan Is Working?

You should always be checking your plan. As your users change, your app should too. Keep an eye on things like how many people are using your app, how many stop using it, and which features are most popular.

Why Is It Better To Focus On Existing Users Rather Than Always Looking For New Ones?

It’s much easier to keep users you already have happy than to find new ones. Engaged users are more likely to spend money and tell their friends about your app, which helps your app grow.

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Author Asha Kumari
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