BuddyBoss Home – Web Support Forums Solutions Social Learner boss theme internal server error

Viewing 11 posts - 1 through 11 (of 11 total)
  • Question

    #52601
    @chscasa

    Hi there !

    I have installed social learner package for learndash :
    Download 1: Boss. – theme
    Download 2: Social Learner – child theme
    Download 3: Boss for LearnDash – plugin
    Download 4: BuddyPress for LearnDash – plugin
    Download 5: Visual Composer: Page Builder
    Download 6: Template Manager for Visual Composer

    I have learndash and learndash propanel installed too.

    And no other plugins.

    When I click on Buddyboss menu (into admin) I have this error :

    ——————————————————————

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Apache/2.4.16 (Unix) Server at elearning.c-hospitalityschool.com Port 80

    ——————————————————————

    And if I activate the Boss for learndash extension I have I a full blue screen (default background color).

    I didn’t find a clear setup tutorial for the social learner for learndash package. Is there an order to respect during the instal ? Or some specific configuration to do ?

    Regards

    Answers

    #52602
    @chscasa

    And I can’t access the theme customization page. The screen stay grey and options don’t appear.

    #52613

    Anonymous
    @

    Hi @chscasa,

    Required plugin which need to be active with theme package
    Buddypress
    BBpress
    Learndash
    WPBakery Visual Composer
    Templatera

    Additional plugins
    BadgeOS
    BadgeOS Community Add-On
    Boss. for Learndash
    BuddyBoss Wall
    BuddyBoss Media
    BuddyPress Follow
    BuddyPress for Learndash
    BuddyPress Global Search
    BP Remove Profile Links

    Regards
    Pallavi

    #52723
    @chscasa

    Hi Pallavi, thank you.

    I have everything installed. is there a specific order to respect during setup ?

    #52774
    @chscasa

    Hi again,

    I just made a clean install of wordpress.

    I have installed the plugins :

    Buddypress
    BBpress
    Learndash
    WPBakery Visual Composer
    Templatera

    Then the themes :
    Boss
    Social learner

    I activated Social learner child theme

    Then installed the plugin :

    Boss for learndash

    And I still have the same issue :

    Internal server error when I click on Buddyboss menu (into admin).
    Full grey page when I click on the appearance / customize menu

    #52931
    @chscasa

    Please, can you help ?

    As I told you, clean install and no other plugins… where is the problem ?

    #52944

    Anonymous
    @

    Hi @chscasa, Pls deactivate boss for learndash plugin once and check again if still not work so please send your site details at [email protected]

    Regards
    Pallavi

    #52948
    @chscasa

    Hi Pallavi,

    I have already tried to deactivate boss for learndash plugin . I have delete the website and rebuilt entirely one more time. Still doesn’t work.

    I bought the package 2 days before black friday… 🙁

    Details sent from another email, hope that’s not a problem.

    regards

    #52957

    Anonymous
    @

    Okay @chscasa, I will check that and reply you there.

    Regards
    Pallavi

    #53129
    @chscasa

    Hi,

    I activated php 5.5 from the control panel and now everything works fine !

    Many thanks Pallavi,

    regards

    #53289

    Anonymous
    @

    🙂

Viewing 11 posts - 1 through 11 (of 11 total)
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